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FAQ’S

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Which methods of payment do you accept?

PayPal, Apple Pay, Amazon Pay, Google Pay, Debit cards, Visa MasterCard, Discover Network, American Express, and JCB.

I need help ordering. Who can I contact?

You can also reach us 24 hours a day by emailing info@redlabelsports.store or calling +1 ‪(910) 827-6773‬.

I'd like to send an order to more than one shipping address. What should I do?

Please give us a call at +1 ‪(910) 827-6773.

What’s the policy for returns and exchanges?

Returns must be requested within 90 days of the original shipment date in order to receive a credit in the original form of payment.

Returns received more than 90 days after shipment date will not be accepted and will be returned to sender. Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.

Start your Return or Exchange:

For our customers within the United States, we offers Free Returns! Click here to get started.

What if I have a lost or damaged Package?

If a lost package is marked delivered by us and the postal carrier, we file a claim on it when you contact us and tell us you did not receive it. Please check all exterior doors and any other locations a delivery may be made prior to reaching out.

For damaged goods, please email a photo to info@redlabelsports.store with your order number in the subject line to  get the claim process started.

What are your tax rates?

We are required by law to collect applicable sales tax on all purchases shipped to states in which we maintain a place of business. Currently this only includes the State of Idaho.

What are your shipping and handling fees?

Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout. Please begin placing an order for a realtime quote.